Freshdesk
Closing Tickets in Freshdesk Ticket originating from automatically generated email, such as confirmation of time reports, etc. are to be closed without ...
Fri, 15 Nov, 2024 at 2:33 PM
Freshdesk Ticket Status Definition Guide 1. Open This status is used for tickets that are unassigned and have not yet been allocated to a specific i...
Wed, 20 Nov, 2024 at 2:42 PM